1. Agreement and eligibility
These Terms govern the High Speed Freight websites, mobile or web applications, dispatch tools, load-opportunity feeds, bidding features, and related services (the “Platform”). By creating an account, checking an acceptance box, or using the Platform, you agree to these Terms and acknowledge the Privacy Policy.
You must be at least 18 years old and authorized by High Speed to use the account. If you use the Platform for a business, you must also have authority to perform the actions you take for that business.
2. What the Platform does
The Platform helps authorized High Speed drivers and operations personnel review load opportunities obtained through authorized sources, submit availability responses or company-directed bids, receive dispatch details, and report shipment progress. High Speed does not promise that any load will remain available, that a response will be accepted, or that a shipment will be profitable.
A load is not booked until the applicable broker, shipper, load board, or other authorized source issues confirmation and High Speed accepts the governing rate confirmation or transportation agreement as the motor carrier.
3. Carrier and user responsibilities
You are responsible for accurate account, assigned-equipment, availability, location, and response information. High Speed is responsible for maintaining the authority, insurance, registrations, permits, safety qualifications, vehicle fitness, cargo securement, and qualified drivers required for transportation it performs.
You may respond only for the High Speed account and vehicles you are authorized to use. Review the origin, destination, commodity, dimensions, weight, schedule, rate, accessorials, insurance requirements, and applicable third-party terms before responding or accepting an assignment.
4. Location-enabled dispatch
The Driver App may request precise location of the driver’s device for authorized High Speed transportation work. Depending on the permission granted and feature in use, location may be collected while the app is open and in the background, including when the app is closed. The app must present a clear explanation before requesting device permission.
Location may be used only to support dispatch and operation of vehicles under High Speed’s motor-carrier authority, including pickup and delivery activity, trip progress, ETA, safety, security, and support. It is not used to monitor unrelated personal activity. Access is limited to authorized operational users and service providers, and only relevant status or ETA information may be provided to authorized shipment parties. Exact device location is not published to the general public.
You may manage location permissions through your device settings. Disabling permission may limit location-dependent dispatch features and does not remove obligations under an accepted load, signed dispatch agreement, carrier policy, rate confirmation, or law. You may not falsify location, availability, milestones, or shipment status, or intentionally interfere with a location feature that an applicable signed agreement lawfully requires.
Location information and app status do not replace the driver’s responsibility for safe operation, hours-of-service compliance, lawful parking, route decisions, inspections, or communication required by the carrier. Never hold, review, or interact with the app while driving.
5. Motor-carrier role and regulatory compliance
High Speed uses the Platform for transportation performed under High Speed Freight Inc’s own motor-carrier authority. The Platform does not create broker authority and is not offered as a dispatch marketplace for independent carriers operating under separate authorities.
High Speed may accept a load from a broker or shipper as the identified performing motor carrier. It does not accept freight for later placement with an unidentified third-party carrier and does not allocate shipments among carriers as a property broker.
Users may not arrange transportation outside High Speed’s authority, misidentify the performing carrier, re-broker or double-broker a load, conceal a carrier substitution, or engage in conduct requiring authority High Speed does not hold.
6. Third-party load boards and services
Load boards, brokers, shippers, mapping tools, payment services, and other third parties are independent from High Speed. Their own contracts, privacy notices, access rules, fees, and dispute procedures apply. Load data may be displayed or transmitted only through access authorized by the relevant provider.
You may not share third-party credentials, scrape or bulk-copy listings, bypass access controls, redistribute confidential load data, or use the Platform in a way that violates a load board’s or broker’s terms. High Speed may remove an integration or listing when access rights are uncertain or revoked.
7. Bids, confirmations, and transportation performance
You authorize the Platform to transmit the bid, contact details, carrier information, and equipment information you choose to submit. You remain responsible for the bid and for promptly correcting mistakes. High Speed is not responsible for changes made by a third party after transmission.
High Speed, as the confirmed motor carrier, is responsible for pickup, delivery, cargo care, hours-of-service compliance, safe operation, documents, claims, taxes, tolls, fuel, and other carrier obligations, subject to the governing transportation agreement and applicable law.
8. Safe and acceptable use
Do not type, review loads, or place bids while driving. Use the Platform only when lawfully parked or through a legally permitted hands-free or dispatch workflow.
You may not submit false information or bids, impersonate another carrier, interfere with the Platform, introduce malicious code, probe security, automate access without written permission, harvest personal data, abuse support channels, or use load information for fraud, double brokerage, cargo theft, or any unlawful purpose.
9. Accounts, fees, and business relationship
You are responsible for account security and all actions taken through your credentials. Notify High Speed promptly about suspected unauthorized access. Any dispatch fees, subscription charges, commissions, payment terms, or exclusivity obligations must appear in a separate written service agreement or order.
Platform access alone does not determine employment or independent-contractor status. The user’s signed agreement with High Speed and applicable law govern that relationship.
10. Platform ownership and limited license
High Speed and its licensors own the Platform, software, interface, design, documentation, trademarks, and original compilations, excluding user content and third-party load data. Subject to these Terms, High Speed grants you a limited, non-exclusive, non-transferable, revocable license to use the Platform only for authorized business purposes.
You may not copy, sell, sublicense, publicly redistribute, reverse engineer, decompile, create derivative products from, circumvent protections for, use to train another system on, or automate access to the Platform except as expressly permitted by law or written authorization. You retain rights in content you submit and grant High Speed the limited rights needed to host, secure, transmit, and process it to provide the Platform and meet legal obligations.
11. Privacy and communications
Our Privacy Policy explains how Platform data is handled. You authorize operational electronic communications about accounts, bids, loads, security, and support. Marketing messages, if offered, require any consent mandated by law and may be opted out of separately.
12. Availability and disclaimers
To the maximum extent permitted by law, the Platform is provided “as is” and “as available.” High Speed disclaims implied warranties of merchantability, fitness for a particular purpose, non-infringement, uninterrupted service, and accuracy of third-party load data. High Speed does not guarantee load awards, rates, payment by third parties, broker creditworthiness, delivery windows, or continuous access.
13. Limitation of liability
To the maximum extent permitted by law, High Speed will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages; lost profits or opportunities; cargo loss; bodily injury caused by transportation operations; missed loads; detention; chargebacks; third-party payment failures; or conduct of a load board, broker, shipper, carrier, or driver.
High Speed’s total Platform-related liability will not exceed the greater of $100 or the fees you paid directly to High Speed for Platform access during the six months before the event giving rise to the claim. Nothing in these Terms limits liability for gross negligence, willful misconduct, or any liability that cannot legally be limited.
14. Indemnity
To the extent permitted by law, you will defend, indemnify, and hold High Speed and its personnel harmless from third-party claims, losses, penalties, and reasonable costs arising from your bids, transportation operations, cargo, drivers, authority or insurance failures, unlawful conduct, misuse of third-party data, or breach of these Terms.
15. Suspension and termination
High Speed may restrict or terminate access to protect users or freight, comply with law or third-party requirements, investigate suspected fraud, address unpaid fees under a separate agreement, or enforce these Terms. You may stop using the Platform at any time, but existing load, payment, record-retention, and contractual obligations survive.
16. Governing law and general terms
These Terms are governed by Ohio law, without regard to conflict-of-law rules. Subject to any controlling signed agreement, disputes must be brought in the state or federal courts serving Belmont County, Ohio, and the parties consent to those courts. If a provision is unenforceable, the remainder stays effective. Failure to enforce a provision is not a waiver.
A signed carrier, driver, equipment, rate, or load agreement controls over these Terms for its specific subject matter. High Speed may update these Terms prospectively and will post a new effective date; material changes may require renewed acceptance.
17. Contact
Use the protected contact below for questions about these Terms or the business mailing address.